Francis SAMG MOUIT
Summary
Experienced operations leader prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.
Overview
15
15
years of professional experience
Work History
Vice President of Operations
SM Estate Tahiti
Tahiti
08.2023 - Current
- Developed and implemented an organized filing system to support daily operational workflows.
- Directed daily operations, including scheduling, budgeting, and personnel management.
- Performed in-depth financial analysis to uncover areas for cost reduction and growth potential.
Night Manager
Hilton Hotel Tahiti
Tahiti
03.2023 - 08.2023
- Supervised night operations, ensuring adherence to safety protocols and operational standards.
- Coordinated staff schedules, optimizing coverage for peak service periods.
- Trained and mentored team members, fostering a collaborative work environment.
Resident Property Manager
Quest On Queen Serviced Apartments
Auckland
06.2021 - 06.2022
- Facilitated operational support for franchise director, ensuring seamless communication and project execution.
- Implemented strategies to enhance revenue streams and drive business growth.
- Business and Account Management.
Maintenance Coordinator
Jireh Hospitality
Paihia
11.2020 - 04.2021
- Acquired skills to repair and maintain multi-million dollar property assets.
- Coordinated maintenance schedules to optimize operational efficiency across hotel properties.
- Managed vendor relationships, ensuring timely service delivery and quality standards.
Operations Manager
Paihia Pacific Resort Hotel
Paihia
02.2017 - 01.2020
- Oversees all Operations.
- Business Development.
- Account Management & Rates Management.
- Recruiting workers in all department.
Guest Service Manager
Auckland City Hotel
Auckland
09.2014 - 12.2016
- Monitor the team and coordinate with other managers.
- Develop strategies and services to maximize occupancy.
- Up selling rooms to guests.
- Ensure high standards of customer service.
Guest Service Coordinator
Auckland City Hotel
Auckland
10.2011 - 09.2014
- Concierge role with some front office work.
- Advising guests regarding activities, restaurants, transports.
- Check-in/Check-out procedures to be performed.
- Make booking and help the reservation team when needed.
Education
Diploma - Information Technology
Cornell Institute
Auckland06-2012
Certificate - Food and Beverage
Crown Institute of Studies
Auckland12-2009
International Baccalaureate - Marketing
Lycée-collège La Mennais
Papeete06-2008
Skills
- Highly organized and efficient
- Ability to Work Under Pressure
- Hospitality Management
- Brand management
- Revenue generation
- Expertise in computer systems
Interests
Travelling, Volunteering, Computer savvy
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Vice President of Operations
SM Estate Tahiti
08.2023 - Current
Night Manager
Hilton Hotel Tahiti
03.2023 - 08.2023
Resident Property Manager
Quest On Queen Serviced Apartments
06.2021 - 06.2022
Maintenance Coordinator
Jireh Hospitality
11.2020 - 04.2021
Operations Manager
Paihia Pacific Resort Hotel
02.2017 - 01.2020
Guest Service Manager
Auckland City Hotel
09.2014 - 12.2016
Guest Service Coordinator
Auckland City Hotel
10.2011 - 09.2014
Certificate - Food and Beverage
Crown Institute of Studies
International Baccalaureate - Marketing
Lycée-collège La Mennais
Diploma - Information Technology
Cornell Institute